Benefits NVA - National Vision Administrators
Your annual routine eye exam is covered under your Horizon medical plan. In addition, you are eligible to be reimbursed up to $300 for vision hardware (glasses or contacts) every two years through National Vision Administrators (NVA).In the linked forms below, please find a welcome letter along with information on your new vision plan.
You will not be receiving ID cards. You can print your own ID card by logging onto the NVA website, www.e-nva.com, and registering with a USER ID and password. Please see link above for “NVA-Member Web Registration and NVA Portal User Guide.” Page 2-5 of the document will give you instructions on how to Register. Page 9 of the document will provide you with instructions on how to print your ID card.
VISION HARDWARE BENEFITS
Your vision hardware benefits will be the same as your current plan. You will get $300 coverage every 2 years. See link above for NVA Benefit Summary. If you use a participating NVA provider, you will receive your hardware at the NVA contracted rates, and you will get $300 taken off the total price. If you use a non-participating provider, you will pay 100% up front, and you can submit for a $300 reimbursement.
Again, please note that the new NVA plan is a HARDWARE plan only. To get coverage for your annual routine eye exam, you must use a participating provider in Horizon BCBSNJ. You can ask your provider for a prescription which you can bring to a participating NVA provider to purchase the hardware.
FINDING A PARTICIPATING NVA PROVIDER
You can log onto the www.e-nva.com website to find a participating provider. Instructions on how to find a provider are found on pages 10-13 on the linked form above “Member Web Registration and NVA Portal User guide”. If you are not registered, you can still visit the website, and select the “Find a Provider” link on the home page and enter group number 13030001.
SUBMITTING A CLAIM IF USING A NON-NETWORK PROVIDER
If you use a non-network provider, then you will need to submit your own claim. You can submit a claim directly through the www.e-nva.com website. Instructions are found on pages 22-25 of the “Member Web Registration and NVA Portal User guide” . Or you can submit a paper claim – please see attached claim form for NON-participating provider reimbursement.
You can call NVA if you have any questions. They can be reached at 800-672-7723. If you need further assistance after having called NVA, you can call Brown and Brown Benefit Advisors at 609-397-3088 – Crystal Bromiley. Or email Crystal at firstname.lastname@example.org.